Last updated: 6 November 2026

1. Introduction

Welcome to BodiedByVira.

The website and store are operated by BodiedByVira Ltd, trading as Bodied By Vira ("we", "us" or "our").

By visiting our website, creating an account or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

If you do not agree with these terms, please do not use our website.

These terms should be read alongside our Privacy Policy, Returns & Refunds Policy and Shipping & Delivery Policy.

2. Eligibility to Use Our Website

By using our website, you confirm that:

• You are at least 18 years old.
• You have the legal capacity to enter into a purchase agreement.
• The information you provide when placing an order is accurate and complete.
• You will use our website for lawful purposes only.

We reserve the right to refuse service or cancel an order where we reasonably believe these terms have been breached or where a transaction appears fraudulent.

3. Products and Product Information

BodiedByVira offers products within the wellness, beauty, body confidence and shapewear categories.

We make reasonable efforts to ensure that product descriptions, images, prices, ingredients, specifications and other information displayed on our website are accurate and up to date.

However:

• Product colours may vary slightly depending on your device or screen settings.
• Packaging and product presentation may occasionally change.
• Product images are for illustrative purposes where indicated.
• Product availability may change without notice.
• We reserve the right to correct genuine errors in product descriptions or pricing.

We do not guarantee that every product will deliver the same individual experience or results for every customer.

Nothing on our website should be interpreted as a guarantee of a particular body shape, weight change or physical result.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products in accordance with these Terms of Service.

After placing an order, you should receive an order confirmation email.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that your order has been accepted or dispatched.

We reserve the right to refuse, cancel or limit an order in circumstances including:

• A product being unavailable.
• An obvious pricing or product description error.
• Suspected fraudulent or unauthorised activity.
• Incorrect or incomplete customer information.
• A payment being declined or not successfully authorised.
• A genuine operational issue preventing fulfilment.

If we cancel an order after payment has been taken, we will arrange an appropriate refund.

We will not cancel an order arbitrarily or in a way that removes your statutory consumer rights.

5. Pricing and Payments

All prices displayed on our website are shown in the currency stated at checkout.

Prices may change from time to time. Any price change will not affect an order that we have already accepted, except where there has been an obvious pricing error or another lawful reason to correct the transaction.

We accept the payment methods displayed at checkout.

Payments are processed securely through our chosen third-party payment providers. We do not generally store your full payment card details.

Customers are responsible for ensuring that their payment information is accurate and that they are authorised to use the payment method provided.

Orders will normally only be processed once payment has been successfully authorised or received.

6. Promotions, Discounts and Offers

From time to time, BodiedByVira may offer promotional discounts, bundles, launch offers or other special promotions.

Unless otherwise stated:

• Promotional offers are valid for the period advertised.
• Discount codes must be entered at checkout.
• Discount codes cannot normally be applied retrospectively to completed orders.
• Some promotions may exclude selected products or bundles.
• Promotional offers cannot be exchanged for cash.
• Offers may not be combined unless expressly stated.

We reserve the right to withdraw or amend an offer where reasonably necessary, subject to applicable law and any orders already accepted.

Any specific conditions attached to an offer will be communicated at the time of the promotion.

7. Shipping and Delivery

We aim to process orders within the timeframes stated in our Shipping & Delivery Policy.

Our usual processing timeframe is 48 working hours. During busy periods, promotional campaigns, product launches and sales events, processing may take up to 72 working hours.

Orders are processed Monday to Friday, excluding weekends and UK bank holidays.

Delivery estimates begin once an order has been dispatched and are not necessarily calculated from the date the order was placed.

Delivery timeframes are estimates and may be affected by courier delays, customs checks, severe weather or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

If you provide an incorrect address, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or been dispatched.

Where an order is delayed, lost or delivered incorrectly, please contact our customer care team so we can investigate.

Nothing in this section removes your statutory rights relating to delivery.

For further information, please refer to our Shipping & Delivery Policy.

8. Cancellations, Returns and Refunds

We want customers to feel confident when shopping with BodiedByVira.

Our Returns & Refunds Policy explains how to request a return, cancellation or refund.

Please note the following:

Order cancellations

If you wish to cancel an order, please contact us as soon as possible.

We will try to accommodate cancellation requests before an order has entered processing or been dispatched. However, we cannot guarantee cancellation once fulfilment has started.

This does not affect any statutory cancellation rights you may have under UK consumer law.

Returns

Eligible products may be returned in accordance with our Returns & Refunds Policy.

For hygiene and safety reasons, certain products, particularly supplements and ingestible products, may not be eligible for return once their protective seal has been opened, where the relevant legal exception applies.

Shapewear and other wearable products must meet the applicable return conditions, including being unworn and in an appropriate condition.

Faulty, damaged or incorrect products

If you receive a faulty, damaged, incomplete or incorrect product, please contact us so that we can investigate and provide an appropriate resolution.

We will not refuse a valid statutory claim simply because an item has been opened, used or reported outside our voluntary returns period.

Statutory rights

Nothing in our Returns & Refunds Policy or these Terms of Service limits or excludes your rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

9. Supplement and Wellness Product Disclaimer

Our supplements and wellness products are intended to be used in accordance with their individual product labels and instructions.

Customers should:

• Read the ingredients and product information before purchasing.
• Follow the recommended serving instructions.
• Avoid exceeding the recommended daily intake.
• Check for any ingredients they may be sensitive or allergic to.
• Seek advice from a qualified healthcare professional if they are pregnant, breastfeeding, taking medication or have concerns about whether a product is suitable for them.
• Keep products out of reach of children.

Our products are not intended to diagnose, treat, cure or prevent any disease unless expressly authorised under applicable law.

Information provided on our website, social media platforms and marketing materials is for general informational purposes and is not a substitute for professional medical advice.

Individual experiences and results may vary.

We do not guarantee specific weight-gain results, body changes or other individual outcomes.

Customers are responsible for reviewing product information and deciding whether a product is suitable for their individual circumstances.

10. Shapewear and Waist Trainer Disclaimer

Our shapewear, fajas and waist trainers are designed to provide shaping, support and compression in accordance with the product description.

Customers should:

• Select the correct size using the relevant size guide.
• Follow the product instructions.
• Ensure the garment is comfortable and not excessively tight.
• Avoid wearing products in a way that causes pain, numbness, restricted breathing or discomfort.
• Remove the product if discomfort occurs.

Results and fit may vary depending on individual body shape, measurements and product selection.

Our shapewear is not a medical device and should not be treated as a substitute for medical treatment or professional advice.

11. Product Safety and Customer Responsibility

Customers are responsible for using products in accordance with the instructions and safety information provided.

If you experience an unexpected reaction, discomfort or other concern after using a product, discontinue use and seek appropriate professional advice where necessary.

Please contact us if you have questions about product information or instructions before purchasing.

12. Intellectual Property

All content on the BodiedByVira website, including but not limited to:

• Brand names and logos.
• Product images and descriptions.
• Website design and layout.
• Written content and marketing materials.
• Graphics, videos and other creative assets.

is owned by or licensed to BodiedByVira and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish or commercially use our content without our prior written permission.

Unauthorised use of our brand, images, product descriptions or other intellectual property may result in legal action.

13. Website Use and Restrictions

You agree not to:

• Use our website for unlawful or fraudulent purposes.
• Attempt to gain unauthorised access to our website or systems.
• Interfere with the security or functionality of our website.
• Upload malicious software or harmful content.
• Copy or misuse website content without permission.
• Engage in activity that could damage our business, website or reputation.

We reserve the right to restrict or suspend access to our website where necessary to protect our business, customers or systems.

14. Third-Party Services and Links

Our website may contain links to third-party websites, applications or services.

These services may include payment providers, delivery providers, social media platforms and other external services.

We are not responsible for the content, policies, availability or practices of third-party websites.

Your use of third-party services may be subject to their own terms and privacy policies.

15. Limitation of Liability

We will take reasonable care in providing our website and fulfilling customer orders.

To the extent permitted by applicable law, we are not responsible for losses arising from:

• Misuse of products or failure to follow product instructions.
• Incorrect information supplied by customers.
• Unauthorised use of customer accounts.
• Interruptions or technical issues affecting third-party services.
• Events outside our reasonable control.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

In particular, nothing in these terms excludes or limits our responsibility for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Faulty or misdescribed goods.
• Your statutory consumer rights.
• Any other liability that cannot legally be excluded or limited.

16. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control.

These may include severe weather, natural disasters, industrial action, courier disruption, public emergencies, government restrictions, technical failures or interruptions to essential services.

Where such circumstances affect an order, we will take reasonable steps to keep customers informed and minimise disruption.

This section does not remove any statutory rights or obligations that continue to apply.

17. Privacy and Personal Information

We respect your privacy and are committed to protecting your personal information.

Information collected through our website and during the purchasing process is handled in accordance with our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store and share your personal information.

18. Changes to These Terms

We reserve the right to update or amend these Terms of Service from time to time to reflect changes to our business, website, products, services or applicable legal requirements.

Any updated version will be published on this page with a revised date.

The terms applicable to an order will be those in force when that order is placed, subject to any changes required by law.

We encourage customers to review this page periodically.

19. Governing Law

These Terms of Service are governed by the laws of England and Wales, unless mandatory consumer protection laws in another jurisdiction apply.

If you are a consumer, you may also benefit from mandatory legal protections in the country where you live.

Nothing in these terms removes any legal rights you may have under applicable consumer protection legislation.

20. Contact Information

If you have any questions about these Terms of Service, your order or our products, please contact our customer care team.

Business: BodiedByVira Ltd

Trading name: Bodied By Vira

Email: info@bodiedbyvira.com

Customer Care: Monday to Friday, 9am–5pm.